Effective Date: April 23, 2026
TextWork ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, text messaging services, and software at https://textwork.co.
We collect information in the following ways:
When you create an account, we collect your name, email address, phone number, and payment information. This information is necessary to provide our services and process your subscription.
When you or your employees use our text messaging and reporting services, we collect:
When you choose to connect your calendar (such as Google Calendar or Microsoft Outlook), you grant TextWork both read and write access to that calendar. Specifically, we:
Read the following information from your connected calendar:
Write to your connected calendar by creating, updating, and deleting events on your behalf, including:
Calendar data we read and write is used solely to provide scheduling, availability, and event management features within TextWork. We do not use your calendar data to train AI models, serve advertising, or for any purpose unrelated to the features you have enabled. We store an encrypted OAuth refresh token to maintain your calendar connection. You can disconnect your calendar at any time from your TextWork settings or dashboard, which immediately revokes our access; events previously created on your calendar will remain unless you delete them.
For Google Calendar, our access uses Google OAuth scopes that permit reading and managing events on calendars you own or have access to. Our use and transfer of information received from Google APIs (including any data obtained via read or write operations) adheres to the Google API Services User Data Policy, including the Limited Use requirements. For Microsoft Outlook, equivalent read/write access is granted via Microsoft Graph API scopes and is governed by Microsoft's terms of use.
When you visit our website or use our dashboard, we automatically collect:
We use the information we collect to:
We do not sell your personal data to third parties.
We may share your information with:
We retain your data for as long as your account is active and as needed to provide our services. After you cancel your subscription, we may retain your data for a grace period as specified in your account dashboard, after which it may be deleted. We may retain certain information as required by law or for legitimate business purposes such as fraud prevention.
We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the following rights:
To exercise these rights, please contact us through our website at https://textwork.co. We will respond to your request within the timeframe required by applicable law.
If you are in the European Economic Area, you have the right to lodge a complaint with your local data protection authority.
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how you use our website. You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our service.
When you use TextWork to collect data from your employees or field workers, you act as the data controller and TextWork acts as the data processor. As the data controller, you are responsible for ensuring you have the legal basis to collect such data and for informing your employees about how their data is processed. For more details, see our Terms of Service.
Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will take steps to delete it.
Your data may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure your data receives an adequate level of protection in accordance with applicable law.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you via email or through a prominent notice on our website at least 30 days before the changes take effect. Your continued use of TextWork after the effective date constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please visit our website at https://textwork.co.
By using TextWork, you acknowledge that you have read and understood this Privacy Policy.
