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Your field data costs too much or doesn't exist.

TextWork turns SMS conversations into structured work reports, staffing alerts, and cost intelligence without apps or training.

1,700+

Field reports collected via text message

~7 min

Avg conversation — workers finish on the go

9:41
TW

TextWork

Today 9:41 AM
Hey Mike, tell me about tonight's shift, how many workers on site?
Text Message
textwork.co/dashboard

What changes when reporting takes 2 minutes instead of 2 hours

Management on your own

  • Your team: Emails come in at different times with inconsistent formatting - some are novels, others too vague
  • You (digging through inbox): Search through emails to find each person's update with different subject lines
  • You (missing details): Realize critical info is missing - no metrics, unclear blockers, vague progress like "almost done"
  • You (back-and-forth): Send clarifying emails asking "What do you mean by X?" and wait hours or days for responses
  • You (manual compilation): Copy-paste from multiple emails into a spreadsheet to get a consolidated view of your team

Management with Textwork

  • You (5 min setup): Create conversation templates with custom questions for your team
  • Your users: Text the AI chatbot their updates anytime - no apps, forms, or training needed
  • Our AI: Has intelligent conversations via SMS, asks follow-up questions, and validates responses
  • Automatic summaries: Each conversation is instantly organized into clear, structured reports
  • You (dashboard view): Review organized reports, track analytics, and manage users from one place

Four ways we make your operations better

Instantly connect the field to the back office

TextWork routes hiring needs to HR, supply requests to fulfullment, and eliminates your reporting backlog

Your entire operation, at a glance

Use structured outputs from natural conversation for data analysis

No apps required

Your crew already knows how to text. Eliminate app fatigue and get 100% adoption from day one.

Instant structured reports

Instant sharable operational insights generated by AI

Customer Spotlight

A 25-year facility services company went from blind management to real-time visibility.

“I used to spend my evenings chasing updates. Now I open the dashboard and everything's already there.”

— Facility services owner, Akron, OH

One business owner in Ohio manages 18 field workers across 81 jobsites. Before TextWork, nightly updates meant phone calls, unanswered emails, and staffing gaps discovered only when clients complained. Now, workers text their updates in under 8 minutes — and every conversation becomes a structured report, automatically.

150+

Monthly conversations

18

Active workers, zero training needed

8 min

Average session time per worker

Predicts turnover

AI flags flight risk before they quit

Frequently Asked Questions

Most field workers and customers find traditional forms tedious and often leave them incomplete or fill them out poorly.

Text messaging is the most natural, frictionless way to communicate. Your team already knows how to text, meaning zero training, no app downloads, and no forgotten passwords. The AI makes it conversational, extracting structured data naturally from their responses.


You provide a conversation template or script (e.g., "Ask for the job site, tasks completed, and any issues").

When a user texts your dedicated number, our AI acts as your agent, asking questions one by one. It understands context, follows up if information is missing, and then automatically structures all the collected data into a clean report.


No. TextWork operates entirely through their phone's built-in text messaging. Workers text a number — no downloads, no accounts, no training, and no login portals to navigate.


Every completed conversation is instantly parsed into structured data and available on your dashboard. You can view full transcripts, aggregated reports, and even receive a summary email the moment a conversation finishes.


Yes. You manage an approved list of phone numbers in your dashboard. Only authorized users can interact with your AI agents, ensuring your data and token usage remain secure.


About 5 minutes. You create an account, write a quick set of instructions for what you want the AI to collect, add your workers' phone numbers, and they can start reporting immediately.


Yes, you can get a 100% refund if you meet both conditions:

1. You have not generated more than 20 conversation summaries.

2. You have not used the software for more than 14 days.

Contact me by email to request a refund (no questions asked).

Your workers are texting anyway. Put it to work.

Set up in 5 minutes. First report by tonight.

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