Proudly serving 88 jobsites across Ohio

Your field data costs too much or doesn't exist.

TextWork turns SMS conversations into structured work reports, staffing alerts, and cost intelligence without apps, training, or forms.

5 minute setup Watch it work

8.6×

Conversation growth with only 2.3× more users

1,700+

Field reports collected via text message

~7 min

Avg conversation — workers finish on the go

9:41

TextWork

Today 9:41 AM

Hey Mike, tell me about tonight's shift, how many workers on site?

Text Message

textwork.co/dashboard

What changes when reporting takes 2 minutes instead of 2 hours

Management with Textwork

You (5 min setup): Create conversation templates with custom questions for your team
Your users: Text the AI chatbot their updates anytime - no apps, forms, or training needed
Our AI: Has intelligent conversations via SMS, asks follow-up questions, and validates responses
Automatic summaries: Each conversation is instantly organized into clear, structured reports
You (dashboard view): Review organized reports, track analytics, and manage users from one place

Result: Structured reports in your inbox before your morning coffee

Management on your own

Your team: Emails come in at different times with inconsistent formatting - some are novels, others too vague
You (digging through inbox): Search through emails to find each person's update with different subject lines
You (missing details): Realize critical info is missing - no metrics, unclear blockers, vague progress like "almost done"
You (back-and-forth): Send clarifying emails asking "What do you mean by X?" and wait hours or days for responses
You (manual compilation): Copy-paste from multiple emails into a spreadsheet to get a consolidated view of your team

Result: 2–3 hours daily, and half the data is still missing

View pricing

How TextWork Works

Structured data from a text message. No app required.

Workers use their phone's default messaging app. No download, no login, no training.

You set up in 5 minutes

Create conversation templates with the questions that matter to your operation — staffing, incidents, time on site, coverage issues.

Workers text the AI — no app needed

Anyone with a phone can submit updates. The AI has an intelligent conversation, asks follow-up questions, and validates what it hears.

Every conversation becomes a cost record

Unstructured texts become clean, structured reports. Staffing gaps, incidents, time — all categorized and routed automatically.

AI surfaces what’s costing you

TextWork identifies patterns — who’s disengaging, which sites are problems, where your margins are leaking — before it becomes a crisis.

Live Conversation

TextWork AI · Site 12

Ready to submit your daily report? How many workers on site today?

Only 6 — Marcus called out, no notice

Got it. Did the shortage affect service delivery at any locations?

Yeah Zone B was uncovered from 2–4pm

Logged. Is Marcus’s absence a pattern lately?

This is the 3rd time in 2 weeks tbh

Auto-Generated Report

SiteSite 12 — Zone B

StaffingShort 1 (coverage gap 2–4pm)

Flight riskMarcus — 3 absences / 14 days

Action neededManager follow-up flagged

Report timeInstant

Get your first report in 5 minutes

No app download required

Who It's For

The same hidden cost problem, in every industry.

Whether you're running a facilities operation or a professional services firm, the issue is identical — valuable cost events happen and nobody records them.

Field servicesFacility management, construction, property

“Short-staffed at Site 12 today”Coverage cost + client risk

“Marcus no-showed again”Flight risk flagged early

“Equipment issue, took 2hrs extra”Maintenance cost recorded

“Client complained about Zone B”Churn risk escalated

Professional servicesConsulting, legal, software teams

“45 min call, client won’t pay”Write-off captured immediately

“Scope creep — 3 extra deliverables”Unprofitable client flagged

“Blocked on legal review, 2 days”Process bottleneck logged

“Finished early, moved to Acme task”Billable time recovered

Save Time

Cut data collection from 2-3 hours to just minutes.

Boost Accuracy

Get structured, validated data every time.

Increase Engagement

Higher response rates via text messaging.

No Learning Curve

Everyone is familiar with text messaging.

Features to make reporting easier

TextWork handles reporting end to end.

One dashboard for every report type, every team member, every site. Create templates in minutes, see structured data as it comes in.

Custom URL for Onboarding

Access Management

Conversation Template

Daily Work Report

Incident Report

Conversation Templates

Text Your Users

Hi! How are you?

I'm great! How can I help?

Read Chat Transcripts

Summary Reports

See pricing plans

Volume-based plans to match your growth

Up to 50 monthly texts

4000

Starter

$99/mo

Get started

50 monthly conversations
Standard AI model

Coming soon

Growth

$199/mo

Get started

50 monthly conversations
Advanced AI model
Usage Analytics

Customer Spotlight

A 25-year facility services company went from blind management to real-time visibility.

“I used to spend my evenings chasing updates. Now I open the dashboard and everything's already there.”
— Facility services owner, Akron, OH

One business owner in Ohio manages 18 field workers across 81 jobsites. Before TextWork, nightly updates meant phone calls, unanswered emails, and staffing gaps discovered only when clients complained. Now, workers text their updates in under 8 minutes — and every conversation becomes a structured report, automatically.

150+

Monthly conversations

Active workers, zero training needed

8 min

Average session time per worker

Predicts turnover

AI flags flight risk before they quit

Daily platform usage since launch

Total minutes per day across all workers

14×

in 7 months

Total
Mins per day705436180

SepOctNovDecJanFebMar

Frequently Asked Questions

Everything you need to know about how TextWork works.

1. Users sign up with a link - Users sign themselves up by submitting their name, email, and phone number.

2. Approve and remove users - You can approve and remove users from your dashboard. Approved users will get a text from the AI.

3. Conversation templates - You can create conversation scripts, or instruction sets for the AI to follow.

4. Your users text our AI - Your users select one of the conversation templates you prepare, and text the AI.

5. Summary email for every conversation - You will receive a summary email for every conversation that your users have.

6. Support from our developers - We are here to help you get the most out of the app.

7. Lifetime updates - We will be adding new features and improving the app as we go.

This software is for any business that wants to collect information over text. It's a great way to collect data from employees, customers, or even tenants.

If you have no idea how to start using AI at your business, we can help you get started. We can help you create a conversation template, and then you can use the software to collect the information from your users.

Yes, you can get a 100% refund if you meet both conditions:

1. You have not generated more than 20 conversation summaries.

2. You have not used the software for more than 14 days.

Contact me by email to request a refund (no questions asked).

We are here to help you get the most out of the app.

Contact me by email for support.

No. TextWork works through your phone's built-in text messaging. Workers text a number — no downloads, no accounts, no training.

About 5 minutes. You create a conversation template, add your workers' phone numbers, and they can start reporting immediately.

Yes — start a free trial. You'll see your first structured report within minutes.

Your conversation data is stored securely and is never shared with third parties. You own your data and can export it at any time.

We're here to help — reach out at [email protected] and we'll reply within a few hours.

How we stack up

Feature-by-feature, dollar-for-dollar.

	Quick setup	No app needed	Zero training	Cost / worker / yr
TextWork				$1,200
ServiceNow				~$6,020 + impl.
Jobber				$370
Salesforce FSM				$7,800 (w/ AI)

Your workers are texting anyway. Put it to work.

Set up in 5 minutes. First report by tonight.