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TextWork
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You can't reduce costs
you can't see.

Most of what it costs to run your business happens in the field — and it never gets recorded because the people doing the work won't fill out forms. TextWork gets you that data, the only way they'll give it to you: a text message.

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180

Work reports delivered

44

Jobsites under management

8.6×

Conversation growth vs. user growth

5 min

Setup to first report

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Messagesnow

TextWork AI

Ready to submit your Work report? Billable hours? Vacation time? Service ticket? Feedback?
Interactive demo
textwork.co/dashboard

The Problem

The biggest costs are the ones no one's logging.

Forms get ignored. Apps go unused. Emails arrive incomplete. So the costs pile up — invisible until they become a crisis.

Turnover you didn’t see coming

Your best workers quit without notice. You lose 7–12 days to replace each one — plus clients while you’re short-staffed.

5–7

no-notice quits per week, average operator

Coverage gaps no one reported

Sites run short. Nobody logged it. You find out when the client calls — not before. By then the damage is done.

2–3 hrs

per day chasing updates that should arrive automatically

The real problem

Current tools were built for desk workers. Field workers resist clunky apps and forms. Data stays incomplete — so costs stay hidden.

89%

of workers have no purpose-built tool. Your costs go unrecorded.

Revolutionizing Communication

Compare doing this yourself vs. having TextWork do it for you.

Management with Textwork

  • You (5 min setup): Create conversation templates with custom questions for your team
  • Your users: Text the AI chatbot their updates anytime - no apps, forms, or training needed
  • Our AI: Has intelligent conversations via SMS, asks follow-up questions, and validates responses
  • Automatic summaries: Each conversation is instantly organized into clear, structured reports
  • You (dashboard view): Review organized reports, track analytics, and manage users from one place
Result: Accurate data collected effortlessly

Management on your own

  • Your team: Emails come in at different times with inconsistent formatting - some are novels, others too vague
  • You (digging through inbox): Search through emails to find each person's update with different subject lines
  • You (missing details): Realize critical info is missing - no metrics, unclear blockers, vague progress like "almost done"
  • You (back-and-forth): Send clarifying emails asking "What do you mean by X?" and wait hours or days for responses
  • You (manual compilation): Copy-paste from multiple emails into a spreadsheet to get a consolidated view of your team
Result: 2-3 hours daily with low engagement

Fill in the blank forms are designed for computer systems, not people.

How TextWork Works

Structured data from a text message. No app required.

TextWork meets workers where they already are — their phone's native messaging app. No download, no login, no training.

1

You set up in 5 minutes

Create conversation templates with the questions that matter to your operation — staffing, incidents, time on site, coverage issues.

2

Workers text the AI — no app needed

Anyone with a phone can submit updates. The AI has an intelligent conversation, asks follow-up questions, and validates what it hears.

3

Every conversation becomes a cost record

Unstructured texts become clean, structured reports. Staffing gaps, incidents, time — all categorized and routed automatically.

4

AI surfaces what’s costing you

TextWork identifies patterns — who’s disengaging, which sites are problems, where your margins are leaking — before it becomes a crisis.

Live Conversation

TextWork AI · Site 12

Ready to submit your daily report? How many workers on site today?
Only 6 — Marcus called out, no notice
Got it. Did the shortage affect service delivery at any locations?
Yeah Zone B was uncovered from 2–4pm
Logged. Is Marcus’s absence a pattern lately?
This is the 3rd time in 2 weeks tbh

Auto-Generated Report

SiteSite 12 — Zone B
StaffingShort 1 (coverage gap 2–4pm)
Flight riskMarcus — 3 absences / 14 days
Action neededManager follow-up flagged
Report timeInstant

Who It's For

The same hidden cost problem, in every industry.

Whether you're running a facilities operation or a professional services firm, the issue is identical — valuable cost events happen and nobody records them.

Field servicesFacility management, construction, property
“Short-staffed at Site 12 today”Coverage cost + client risk
“Marcus no-showed again”Flight risk flagged early
“Equipment issue, took 2hrs extra”Maintenance cost recorded
“Client complained about Zone B”Churn risk escalated
Professional servicesConsulting, legal, software teams
“45 min call, client won’t pay”Write-off captured immediately
“Scope creep — 3 extra deliverables”Unprofitable client flagged
“Blocked on legal review, 2 days”Process bottleneck logged
“Finished early, moved to Acme task”Billable time recovered
Save Time

Save Time

Cut data collection from 2-3 hours to just minutes.

Boost Accuracy

Boost Accuracy

Get structured, validated data every time.

Increase Engagement

Increase Engagement

Higher response rates via text messaging.

No Learning Curve

No Learning Curve

Everyone is familiar with text messaging.

Features to make reporting easier

TextWork handles reporting end to end.

TextWork makes work reporting easy. Its clear, simple design just makes sense — especially if you have many types of jobs to report on. Things like managing multiple conversations and keeping track of your reports are a breeze.

Custom URL for Onboarding

Custom URL for Onboarding

Access Management Dashboard

Access Management

Conversation Template

Daily Work Report
Incident Report

Conversation Templates

Text Your Users

Text Your Users

JD

Hi! How are you?

AI

I'm great! How can I help?

Read Chat Transcripts

Summary Reports

Summary Reports

Pricing

Simple plans. Clear outcomes.

Starter

$199$99/mo

20 conversations per month

Subscribe
Save with yearly (soon)
  • Create 1 conversation template
  • Low intelligence
  • Slow processing
  • For personal use only
Popular

Growth

$399$199/mo

45 conversations per month

Subscribe
Save with yearly (soon)
  • Create 2 conversation templates
  • Smarter GPT model
  • Medium intelligence
  • Faster processing
  • Commercial use license
  • Have up to 2 conversations in parallel

Frequently Asked Questions

Everything you need to know about how TextWork works.

1. Users sign up with a link - Users sign themselves up by submitting their name, email, and phone number.

2. Approve and remove users - You can approve and remove users from your dashboard. Approved users will get a text from the AI.

3. Conversation templates - You can create conversation scripts, or instruction sets for the AI to follow.

4. Your users text our AI - Your users select one of the conversation templates you prepare, and text the AI.

5. Summary email for every conversation - You will receive a summary email for every conversation that your users have.

6. Support from our developers - We are here to help you get the most out of the app.

7. Lifetime updates - We will be adding new features and improving the app as we go.

This software is for any business that wants to collect information over text. It's a great way to collect data from employees, customers, or even tenants.

If you have no idea how to start using AI at your business, we can help you get started. We can help you create a conversation template, and then you can use the software to collect the information from your users.

Yes, you can get a 100% refund if you meet both conditions:

1. You have not generated more than 20 conversation summaries.

2. You have not used the software for more than 14 days.

Contact me by email to request a refund (no questions asked).

We are here to help you get the most out of the app.

Contact me by email for support.

No, TextWork is not a replacement for managers. It is a tool that allows you to collect information from your users, and then use that information to make better decisions.

TextWork makes it easier for your users to get you the information you need, and for you to review it.

We take data security seriously and implement industry-standard security measures to protect your information.

All conversations are sent over sms, and we follow best practices for data storage and transmission using https. Your data is never shared with third parties.

Cool, contact me by email

Start seeing your real costs today.

Set up in 5 minutes. Your workers text their first update today. You see a structured cost report tonight.

By submitting, you agree to receive text messages from TextWork