# Your website chat knows who’s signed in

November 10, 2026. Name, email, and phone come from the page. The thread is saved on that person.

Canonical: https://textwork.co/changelog/website-chat-knows-whos-signed-in

A chat widget on your site can take the visitor's name, email, and phone from the page it sits on. The conversation is saved on that person instead of a contact named Website visitor.

The widget cannot see your page on its own. Your site already knows who is logged in, and it hands those details to the embed.

## How to pass them

- Call TextWorkWidget.identify({ name, email, phone }) once the page knows who the visitor is.
- Or set data-name, data-email, and data-phone on the embed script when the page is rendered.
- Any of the three can be left out.

## What gets saved

- The chat contact uses the name, email, and phone you passed.
- TextWork does not text that phone. The chat stays in the browser.
- A visitor with nothing passed is still saved as Website visitor.

How to use it: [Website widgets](https://textwork.co/docs/website-widgets) (Markdown: https://textwork.co/docs/website-widgets.md)